FREQUENT QUESTIONS

Frequent questions

What time is Check-In and Check-Out at the hotel?

You can check-in from 3:00 p.m. and check-out at 12:00 p.m.
What is the hotel policy regarding early arrivals and late departures?

Accommodation for early arrivals or late departures is subject to availability, there is no additional cost.
What is the minimum age to check in at the hotel?

To make reservations in this natural paradise you must be at least 18 years old.
Do you offer free parking?

Yes, you can arrive in your own vehicle and leave it in the hotel parking lot during your stay.
What is the nearest airport?

We are at a point close between Montería and Cartagena, we offer you two options to arrive by land from the airport:
Where is the Hotel located?

Our location is ideal as a center point from several cities in the Colombian Caribbean: Cartagena and Montería. We are on the beaches of Punta Bolívar, San Antero, north of the department of Córdoba.
Do you offer private transportation service?

No, currently we do not have a private transportation service.
Can I book multiple rooms?

Yes, come and enjoy with groups of friends or families by booking different types of accommodation, including lofts, cabins, suites and bungalows.
What payment methods are offered on the website and at the hotel?

We have different payment alternatives for your convenience.
What is the hotel cancellation policy?

You can make the cancellation with a maximum of 5 days before checking in and you will have a penalty of 1 night, if you book before 5 days you will not have any type of surcharge.
What is the smoking policy at the hotel?

We are an ecolodge that has a philosophy connected with love and respect for nature, for this reason we do not have spaces for smokers in the hotel.
What kind of currency is accepted at the hotel?

You can book paying with local modena (Colombian peso).
How is the weather at the destination?

The hot season lasts for 1.8 months, from February 17 to April 12, with an average daily high temperature above 33°C. The warmest month of the year in San Antero is April, with an average maximum temperature of 32 °C and a minimum of 25 °C.